Wird — Support

Your daily Quran reading habit. Here to help.

Frequently asked questions

My streak reset even though I read yesterday

Your streak only counts once you've spent a few active minutes reading in the app (not just opening it). If a day is missed, an automatic streak freeze protects your streak once per week — if you think this happened in error, contact us below with your username and the date.

Audio isn't playing, or stops partway through

Make sure your device isn't in Low Power Mode, and that you have a connection the first time you play a page (afterward it's cached for offline listening). If it still doesn't work, let us know your device model and iOS version.

I can't see my friend's shared streak

Shared streaks start once both of you have read on the same day after becoming friends. Check the Social tab — if it still isn't showing after you've both read, reach out to us.

I want to change my username or delete my account

Email us at the address below with your registered email or username and what you'd like changed. We'll take care of it promptly.

I found a bug or have a feature request

We'd love to hear it — send details (what happened, what you expected, and a screenshot if you have one) to the email below.

Contact us

Didn't find what you needed? Reach out directly and we'll get back to you.

Email Support